Rite Aid Pharmacy Website Review & Ratings + Rite Aid Pharmacy Coupons
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Rite Aid Pharmacy Website Review & Ratings + Rite Aid Pharmacy Coupons

Rite Aid: Products & Services

Rite Aid Pharmacy is one of the largest and most popular drugstores in the United States. Rite Aid Pharmacy offers 4700 stores across America that shoppers can visit in person and an excellent online store that customers can shop at from the comfort of their home. The Rite Aid Pharmacy online store carries all the great products that are sold in their neighbourhood stores, and customers with a valid prescription can get their prescription medication filled online and delivered conveniently to their door.   

At Rite Aid Pharmacy shoppers can find:

Rite Aid: Company Background

Rite Aid Pharmacy is an American based business that was founded in 1962 in Scranton, Pennsylvania. Rite Aid Pharmacy started out as Thrif D Discount Center and became the Rite Aid Corporation in 1968. Rite Aid Pharmacy is the third largest drugstore chain in the United States of America. There are 4,700 brick and mortar Rite Aid Pharmacy stores across America and in the District of Columbia. Mr. John Standley is the CEO and President of Rite Aid Pharmacy.

Rite Aid Pharmacy contact information:

  • Address: P.O. Box 3165, Harrisburg, PA 17105
  • Phone: 1-800-748-3243
Rite Aid: Customer Feedback & Reviews

Customer reviews for Rite Aid Pharmacy were mixed; however, overall, there was more negative reviews than positive reviews.

Positive customer reviews commented on:

  • Fast shipping
  • Great selection
  • Good customer service at some of the Rite Aid Pharmacy brick and mortar stores

Negative customer reviews commented on:

  • Some of Rite Aid Pharmacy brick and mortar stores are not kept well
  • Poor customer service at many of the Rite Aid Pharmacy brick and mortar stores
  • Very slow at filling prescription orders
  • Expensive prescription medications

Some customer reviews were:

I had another great experience today at Rite Aid on Mountain Road, Pasadena, Maryland. I don't know how they do it, but they simply have the friendliest and most helpful staff. I appreciate that. Thank you.

Riteaide is convinience competitve price woith good qauality product but most of all quick fast services!

You guys SUCK! The fact that I can't walk in drop off my prescription and get the same day is crazy to me! 

I filled a prescription at Riteaid for $ 120 that was only $28 at Costco. Buyer beware. I will never go to Rite aid again for anything. What a gouge joint. 

My review about this company is their poor management and poor customer service at certain locations. I have gone into a Rite-Aid; and there would not be a manager in sight or there was not a security guard present. There is never anyone to help service you and long lines because they always have one cashier on site. They need to inspect their store and provide better customer service, and protection. Seeing the quality service of this Rite-Aid, I no longer patron their establishment. 

Went to rite aid to refill my prescriptions yesterday. After returning in about an hour, I stood there for 15 minutes waiting for help as 4 employees ignored me as I stood before them. Finally, after opening my mouth I was helped. As I started walking out of the store, I realized just like the last 2times, some meds were missing. Went back tothe pharmacy and told the girl. I asked, " do you want all of your prescriptions?" Duh! I replied," what do you think I gave you the refills for ?" I then asked for a list of remaining prescriptions. I was told," go home and call us." Helllloooo ! I asked this idiot,"why ? I'm here now . " Rite aid sucks for service !

Rite Aid: Business Credibility & Trustworthiness

Rite Aid Pharmacy is not accredited with the Better Business Bureau; however they do have a BBB rating of "B+". Their BBB file was opened in 1978. Over the last three years, there has been 200 complaints filed against Rite Aid Pharmacy with the Better Business Bureau. The complaints filed against Rite Aid Pharmacy were:

  • 61 complaints were due to advertising/sales Issues
  • 4 complaints were due to delivery issues
  • 2 complaints were due to guarantee/warranty Issues
  • 126 complaints were due to problems with product/service
  • 7 complaints were due to billing and collections.

Rite Aid Pharmacy has a "B+" BBB rating due to 

  • Failure to respond to 2 complaints filed against business
Rite Aid: Website Popularity & Google Ranking

Rite Aid Pharmacy website popularity:

  • Rite Aid Pharmacy has a worldwide Alexa traffic rating of 67,037 out of 30 million websites.
  • Rite Aid Pharmacy has an American Alexa traffic rating of 14,984
  • Rite Aid Pharmacy has a Google pagerank of five out of ten.
  • The Rite Aid Pharmacy site receives around 3,150 unique visitors daily, which account for 14,175 daily page views.
  • About 94% of the visitors to the Rite Aid Pharmacy site are American.
Rite Aid: Social Media Presence

Rite Aid Pharmacy social media presence:

  • Rite Aid Pharmacy can be followed on Facebook; they have 533,441 likes on Facebook and have 8,024 people talking about them. Rite Aid Pharmacy usually updates their Facebook page daily.
  • Rite Aid Pharmacy can be followed on Twitter; they have 13,355 followers on Twitter and have posted 3199 tweets. Rite Aid Pharmacy usually tweets seveal times a day.
  • Rite Aid Pharmacy offers an email mailing list that customers can sign up for to keep up to date with all their 
Rite Aid: Website Security & Safety

Rite Aid Pharmacy uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Rite Aid Pharmacy site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Rite Aid: Pricing & Packages

Rite Aid Pharmacy is a little expensive. In a price comparison of three products, Rite Aid Pharmacy was more expensive on all three products than their leading online competitor was.

Estee Lauder Pleasures Eau de Parfum Spray, 1 oz.

  • Rite Aid Pharmacy $39.99
  • Leading competitor: $37.19

Pampers Diapers, Size 4 (22-37 lb), Sesame Street 96 diapers

  • Rite Aid Pharmacy $32.99
  • Leading competitor: $24.99

Organix Conditioner, Renewing Moroccan Argan Oil, 13 oz.

  • Rite Aid Pharmacy $7.99
  • Leading competitor: $5.74
Rite Aid: Shipping Rates & Policies

Rite Aid Pharmacy shipping rates and policies:

  • Rite Aid Pharmacy only ships throughout the contiguous United States 
  • Rite Aid Pharmacy does not ship to APO/FPO addresses
  • Rite Aid Pharmacy does not ship to Alaska and Hawaii
  • Rite Aid Pharmacy ships to PO boxes in the contiguous United States 

Shipping rates:

  • Standard Shipping costs $5.49 or is free for orders over $50
  • Expedited Shipping costs $11.75 plus $0.95 per pound
  • Two-Day Shipping costs $11.75 plus $0.95 per pound
  • One-Day Shipping costs $18.75 plus $0.95 per pound
Rite Aid: Payment Methods Accepted

Rite Aid Pharmacy accepts most major credit cards; they accept MasterCard, Visa, American Express, Diners Club, JCB,and Discover Card. Rite Aid Pharmacy does not offer any alternative payment methods like PayPal, Google Checkout or Amazon Payments, nor do they accept money orders, wire transfers or checks of any kind.

Rite Aid: Returns, Refunds & Exchange Policy

Rite Aid Pharmacy return/refund policy:

  • Rite Aid Pharmacy offers a 30 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable, unless the item is being returned due it being damaged or Rite Aid Pharmacy error.
  • Customers are responsible for return shipping costs
  • A re-stocking fee may apply
  • Discontinued items, special order items and consumables, open software and items missing the original packaging are not returnable.
Rite Aid Pharmacy: Product images & screenshots
Rite Aid Pharmacy Coupons
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Best Available Rite Aid Coupon:
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